MXOtech helps us be more efficient by being efficient themselves. We have users with very different needs so we’re a high-demand client. Their business model made the most sense for us. In general, the Help Desk has been the biggest positive change we’ve seen. It’s freed up a lot of time for our receptionist and office manager because they used to get calls from users about problems and determine which issues to pass through to IT support. Not having to manage all that saves them time and stress.
Lars Haus Olsen