The Chicago Business Owners' Guide
To IT Support Services And Fees

What You Should Expect To Pay For IT Support (And How To Get Exactly What You Need Without Unnecessary
Extras, Hidden Fees
And Bloated Contracts)

Read This Guide and You’ll Discover:

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  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Craig Leva

We’re so glad that we worked with MXOtech to clean up our server room. The team consolidated our servers, power and network equipment that was haphazardly lying on a desk in the closet onto a neatly organized 7 foot rack. Now we have easy access to the equipment, and more importantly, the new set up increases airflow throughout the room to prevent overheating. Like any business, we don’t have time for a server crash. Thanks to your team, we can run our business smoothly without worrying about our server and computer equipment frying from the heat.

Craig Leva
Arway/Long Grove Confections