Do you experience these IT issues?
- Slow computers
- Difficulty accessing files or printing documents when you need them most
- Endless computer problems that your IT support company can’t seem to resolve
- Playing telephone with your IT support company and re-explaining issues
- Unpredictable systems outages
- Lackluster network performance, despite constantly throwing money at it
Then it’s time to re-evaluate your IT support company.
Chicago computer IT support — the MXO way
Say goodbye to slow performance, systems crashes and expensive repairs and hello to worry-free IT.
MXOtech monitors your IT systems and performs regular preventative maintenance to keep you running at full speed.
With our Chicago IT support plans, you benefit from:
Fast Response Time
Need to contact IT support? We always answer your calls live, respond to all support requests within one hour or less and fix problems quickly and competently. Most computer issues can be resolved remotely without the need for an onsite visit. (But if we do have to come onsite, we love seeing our customers in person, too.)
IT Fixed Right The First Time
Time is money. That’s why our engineers take the time to thoroughly address IT issues when they occur — so you never deal with them again.
Predictable IT Costs
Pay one fixed monthly rate to keep all IT systems running smoothly. When you know your costs in advance, budgeting IT expenses is easy. We offer flexible managed services plans to meet your needs and budget.
Real-Time Communication
The best IT support staff translate computer issues to business speak. We explain everything in a language you understand and invite your input and questions.
Accurate Documentation
It's your network; you should always have the keys to the kingdom. Our IT support staff document every change we make and deliver detailed network documentation so you're always in control.
We Mitigate Your IT Security Risks
Safeguard your IT systems from data loss, hackers, viruses, fires, floods, power outages and other disasters. Our advanced managed security services take physical and virtual threats out of the equation.
Chicago IT support customer reviews
We’ve worked with hundreds of small to enterprise-level firms – protecting their data, preventing downtime and proactively monitoring, automating and supporting their systems.
See what other Chicago companies say about IT support services from MXOtech:
MXOTECH ENSURES EQUIPMENT IS SAFE AND BUSINESS CAN RUN SMOOTHLY
Craig Leva
Arway/Long Grove Confections
Your trusted source for IT support and consulting in Chicago.
IT management is time-consuming and costly. And with technology rapidly changing, your company needs a mix of IT skills and expertise. Eliminate the expense of an in-house team and gain peace of mind with Chicago IT support from MXOtech.
You’ll always have direct access to our entire team of IT experts to quickly resolve issues and get back to business.
Our Chicago IT support services include:
Business Continuity & Disaster Recovery
Protect your data with the safest backup method available today. Our continuous disk-based backup technology, Safe-Keeping®, identifies your exposure to internal and external threats, prevents data loss and guarantees successful data recovery.
Cloud & Hosting Services
Cloud computing makes managing your network a breeze. Your servers, software programs and applications are externally hosted and accessible online — so your business can scale with ease. MXOtech offers custom cloud solutions for email, collaboration, virtualization and more.
Network Management
Proactive network management helps you avoid IT issues and power productivity. MXOtech provides a real-time view of your network, 24/7 monitoring, automated troubleshooting and other network services to keep your business running smoothly.
IT Security Services
You need an IT security expert on your side to reduce cyber threats across your network, devices, policies and data. MXOtech offers leading IT security services to confidently protect your IT systems. And if disaster does strike, you’ll have the processes in place to handle it professionally and soften the blow.
Strategic Technology Planning
You have a vision for your business. And technology can either energize or stall your business growth. Strategic technology planning from MXOtech provides the technical roadmap to streamline business processes, ease growing pains and get you where you want to go faster.
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WHAT EVERY CHICAGO BUSINESS OWNER MUST KNOW
About hiring an honest, competent, responsive and fairly priced IT company.
Free Network Assessment
Get a full inspection of your IT systems risk-free. Our network assessment will uncover security vulnerabilities, test your backups and diagnose ongoing network issues that could lead to slow systems and costly downtime.