What If...

Your IT Department Is Overwhelmed, Unable To Keep Up And Facing Projects They Cannot Handle On Their Own?

Do You Worry They Might Suddenly Quit For A Higher-Paying Job, Leaving You Stranded?

Have You Thought About Outsourcing Some Of Your IT Needs To Supplement Your IT Department?

If So, I’ve Got A Solution You Should Consider That Will Solve All Of These Problems AND Save You Thousands On IT And Staffing.

Even the best IT Department needs a little help sometimes.

Introducing...Co-Managed IT Services

A New And Superior Approach To IT Support

MXOtech has been working with large and small IT departments in Chicago. Co-Managed IT programs from MXOtech complement your IT department's strengths, supplement when you need extra help, and leverage MXOtech's full spectrum of experienced engineers and enterprise-grade tools to keep your network running smoothly.

This is NOT about taking over your IT leader’s job or replacing your IT department. It’s also NOT a one-off project-based relationship where an IT company would limit their support to an “event” and then leave your team behind to try and support it (or give you the option to pay them big bucks afterward to keep it working).

It’s also NOT just monitoring your network for alarms and problems, which still leaves your IT department to scramble and fix them.

It IS a flexible partnership where we customize a set of ongoing services and software tools specific to the needs of your IT person or department. This partnership fills in the gaps, supports their specific needs, and gives you far superior IT support and services at a much lower cost.

FREE: The Ultimate Guide To Co-Managed IT

Here are just a few of the reasons why growing companies are moving to a co-managed IT approach:

You’ll stop worrying (or worry less!) about falling victim to a major cyber-attack, outage, or data-erasing event. We can assist your IT leader in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data.
Your IT team gets instant access to the same powerful IT automation and management tools we use to make them more efficient. These tools will enable them to prioritize and resolve your employees’ problems faster, improve communication and make your IT department FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are included with our co-managed IT program.
We don’t replace your IT staff; we make them BETTER. By filling in the gaps and assisting them, giving them best-in-class tools and training, and freeing them to be more proactive and strategic, we make them FAR more productive for you. As a bonus, they won’t get burned out, frustrated, and leave.
You don’t have to add to your headcount. Let’s face it: overhead walks on two legs. Plus, finding, hiring, and retaining TOP talent is brutally difficult. With co-managed IT, you don’t have the cost, overhead, or risk of a big IT team and department. We don’t take vacations or sick leave. You won’t lose us to maternity leave, an illness, or because we have to relocate with our spouse, or we've found a better job.
“9-1-1” on-site. In the unexpected event your IT leader was unable to perform their job OR if a disaster were to strike, we could instantly provide support to prevent the wheels from falling off.
You get a TEAM of smart, experienced IT pros. No one IT person can know it all. As our co-managed IT client, your IT lead will have access to a deep bench of expertise to figure out the best solution to a problem. They will get advice on situations or errors they’ve never encountered before. And they will get the support to decide what technologies are most appropriate for your business (without the work of investigating them ALL).

Don't take our word for it - here are what some of our co-managed clients have to say:

When our IT department was overwhelmed, MXOtech stepped in. They completed two projects that had been outstanding for over six months within their first two weeks on the job. Their tools, expertise, and automation were a blessing for our team. One of the best decisions I ever made.

COO of a Distribution Company

I transitioned our organization to MXOtech and they are doing a great job. Well organized helpdesk, rapid response, never let a request lapse until complete, excellent communication, and good expertise on the team to meet a variety of our tech support needs.

CFO of a Nonprofit