In the article "The Pros and Cons of Custom Software Development", we outlined the difference between commercial off-the-shelf (COTS) packaged solutions and custom application development. For the average business owner, this decision of purchasing COTS software or building a custom application from scratch is a daunting one.

12th Annual MSP 501 Identifies Top Forward-Thinking Global MSPs & Leading Trends in Managed Services

JUNE 18, 2019: MXOtech, Inc. has been named as one of the world’s premier managed service providers on the prestigious 12th-annual Channel Futures MSP 501 rankings.

Companies generally have two choices in seeking the most appropriate line of business applications to enhance their efficiency and productivity: They can look to the market for commercial off-the-shelf (COTS) packaged solutions, or they can hire specialists to help them with custom application development.

Since last year’s biggest cyberattacks did not spare big names such as Facebook and British Airways, you’d think that small- and medium-sized businesses (SMBs) would take more serious precautions against cybercrimes. Yet the opposite is true. Cybercrime rates continue to rise, with 58% of victims categorized as SMBs. And while this trend is due in part to the more advanced tactics employed by cybercriminals, the biggest factors to the success of cybercrimes are the counterproductive security practices that businesses cultivate.

As personal computing devices became more accessible, more and more businesses have incorporated bring your own device (BYOD) policies in the workplace. BYOD has enabled the workforce to interact with familiar devices, cutting the learning curve, and enhancing productivity.

A test automation framework is a set of rules, guidelines, and tools for testing software products under development. It helps quality assurance teams improve both their productivity and user experiences. With a well-documented framework, organizations can test new software deployments more thoroughly, mitigate human error, and save time using automation.

Modern businesses rely on various technologies to keep their companies up and running. Today, most of them need an internet connection and multiple apps and software to help their staff get things done.

At first glance, all the different technologies you use may seem unrelated to one another — after all, the software your accounting department uses is different from what your research and development team has and so on.

Film and television perpetuate the idea of one high-profile hacker getting through a company’s cybersecurity and stealing confidential data, but most data breaches aren’t that exciting: more often than not, the culprit is closer to home.

In the 2018 study by the Ponemon Institute, 61% of the respondents pinned the cause of data breach to a negligent employee (an alarming 112.9% increase from 2017). A properly researched and well-executed security awareness training can help lower the risks of data breaches caused by internal factors.

From client information management to automated billing and accounting, businesses turn to custom web applications to solve the problems that cause bottlenecks in their workflows. Companies invest a lot of time and money to have developers build such bespoke apps, so it can be utterly frustrating to find out that critical functions don't work upon deploying the apps into the real world.

All businesses hold confidential client data and information that will fetch a hefty sum on the black market, so no industry is completely safe from financially-motivated cyber attacks. For example, the health industry is full of valuable data like Social Security numbers, and as per Verizon’s 2018 Data Breach Investigations Report, data breaches affected one in four healthcare organizations.