See what other business owners are
saying about our support team...


PART OF OUR SUCCESS

PART OF OUR SUCCESS

Our organization is in a much better place financially and culturally because of MXOtech and the office re-organization. MXOtech is an important part of our success.


American Dental Hygienists’ Association (ADHA)


THE CHANCE TO OPERATE SEAMLESSLY

THE CHANCE TO OPERATE SEAMLESSLY

GI Energy is a leading player in the clean energy and sustainability space based out of Chicago, but operating across the US. Our IT needs are simple on the face of it, but when looked at more closely they are both critical to our operations and crucial to our growth. Running four offices, with over 30 people, with staff often working simultaneously on documents, plus new employees coming on the whole time and with highly sensitive material that needs protecting securely - we are reliant on great IT.

Joanna Sobran and her amazing team at MXOtech have built us a bespoke solution that has allowed us to operate seamlessly. The support team is available 24 hours a day and they always go the extra distance. Our recent office move was handled with utmost efficiency and we never lost an hour of on line time. As CEO I don't want to think about IT other than to know it is in capable hands. And my CFO, wants to know that we are getting value for our investment and that security of data is beyond doubt. We are both smiling.


GI Energy


NO MORE STRESS

MXOtech has taken away the IT stress. Their suite of expertise enables our school to function effectively as we now can go to MXOtech for all the technology answers to support the mission of our school and the needs of our students and teachers. This has worked out phenomenally.


Moving Everest Charter School


UNCOVERING INEFFICIENCES WITH A BUSINESS PROCESS IMPROVEMENT ASSESSMENT

UNCOVERING INEFFICIENCES WITH A BUSINESS PROCESS IMPROVEMENT ASSESSMENT

Engaging in a BPI Assessment with MXOtech was a low-risk investment that turned out to yield high rewards for our company. We discovered that there were, in fact, A LOT of inefficiencies and wasted time – especially with our budget tool. MXOtech provided us with a road map that showed us exactly what needed to be done to improve and streamline our communications between the field and our purchasing department. The assessment validated our concerns, but better yet, the final deliverable – the road map – contained all of the information gathered from their interviews and technical analysis, as well as the recommended approaches to rectifying our issues, and the pros and cons of each approach. We saved at least $330,000 in manual staff time in a 3-year period.

UNCOVERING INEFFICIENCES WITH A BUSINESS PROCESS IMPROVEMENT ASSESSMENT


All-Tech Decorating


USING SYSTEM INTEGRATION TO SAVE TIME AND RESOURCES

We used to spend the first several days of each month entering all our CCM data manually by copying and pasting from our system to the CCM Form. This sometimes resulted in overtime just to get it done by the cutoff date every month. With the integration, we manage the data in our own system, click a button and the data is transferred over in seconds. All we have to do is make sure the data is reflected accurately and manage the exceptions. This is easily a 50% or better reduction clinical staff time spent on this process, time that is better spent helping our patients.


MSO Great Lakes, Inc.


ALL PROBLEMS ADDRESSED IMMEDIATELY

ALL PROBLEMS ADDRESSED IMMEDIATELY

We have not had a problem that hasn't been addressed immediately. We have not been down at all. MXO contacts our other vendors directly and does not involve us. Everyone feels like we are in good hands. Our in-house "IT Person" can do her real job rather than chase around vendors. We are thrilled. Money well spent.


Home Carpet One


DESPITE AN ABUNDANCE OF ROAD BLOCKS, THE IT TRANSITION WAS SUCCESSFUL

We have phones, internet, email, servers, printers and only a few more grey hairs! A very special thanks goes to the entire MXO team who helped us navigate and problem solve throughout this journey. Joanna, you have built a top-notch team of customer-driven professionals who are a pleasure to work with. Choosing MXO as our IT partner is definitely one of this year's best decisions!


American Physician Institute


MXOTECH SOLVES PROBLEMS

Last night was the first night I could actually sleep. I am blown away and impressed. Your team was very nice and solved our list of 8 things in about 15 minutes. Thank you, thank you, thank you!


Kunz Glove Company


SUCCESSFUL DISASTER RECOVERY

We cannot thank MXOtech enough! We are so fortunate to have you as our IT company. We had a true disaster and the Disaster Recovery was successful! You are just so wonderful to work with! I appreciate your patience and kind demeanor towards us. Many, many thanks!


Matlin & Associates


CUSTOMER SUPPORT, SERVICE AND RESPONSIVENESS IS A PRIORITY

CUSTOMER SUPPORT, SERVICE AND RESPONSIVENESS IS A PRIORITY

As a non-profit we rely heavily on grants to complete our work and achieve our mission. Therefore, it’s crucial that we stay compliant to continue to receive the funds that support our organization. MXOtech has played a very important role in keeping us up-to-date. Your Compliance team has been amazing to work with and is an invaluable asset. Their responsiveness, knowledge, and patience with our organization is phenomenal – especially when we reached out with a short timeline to complete the work and limited resources. Looking towards the future, our organization will benefit significantly from working with MXOtech, knowing customer support, service and responsiveness is a priority. Thank you very much for your time, effort and all of the information you provide to us. I can’t tell you how helpful it is.


Women’s Business Development Center


EXTENSIVE KNOWLEDGE OF SYSTEMS AND SUPERIOR SKILLS

Rob has been the best IT person I have come across in many years working with computers and several different software systems. You have been of immense help. He is quick to respond. Not only does he have superior skills, he also has kindness and patience. He gave this CM support on each phone call. He made me feel valued with each phone call. Most importantly he is kind and does far more than be the "IT guy".


St James PHO


RESPONSIVE STAFF WITH KNOWLEDGE AND DEDICATION

RESPONSIVE STAFF WITH KNOWLEDGE AND DEDICATION

I just wanted to let you know how appreciative we are to your staff for being so responsive and helpful to our glitches and questions. Bart has been such a great resource, his knowledge and dedication assures us that we are in good hands! He’s also such a pleasure to have around when he’s here for the site visits! He’s incredibly professional and his work ethic is impressive! You have a wonderful and talented team!!! Thanks!


The Ear Nose and Throat Center


HIGHEST LEVEL OF IT SERVICE

We've been extremely pleased with the service MXOtech has provided us. Their knowledge and prompt response to any and all requests and problems is outstanding. On behalf of Dennis Wholesale Foods, we would highly recommend MXOtech to any company looking for the ‘highest level’ of IT Service.


Dennis Wholesale Foods


MXOTECH SOLVES PROBLEMS

Everything works perfectly and all systems are back on line. Thank you for your help with this. Your team made this the easiest problem we had to deal with this week.


Continental Dairy


MXO HAS OUR BACK

I can’t even begin to tell you how ECSTATIC we are to be working with you guys. All of us at CTS are extremely relieved to know that the experts at MXO have our back.


CTS Financial Group


MXOTECH ALWAYS PUTS THEIR CUSTOMERS FIRST

MXOTECH ALWAYS PUTS THEIR CUSTOMERS FIRST

Like any law firm, we have significant IT needs. Aher having engaged and let go of two IT firms who could not provide competent service we found MXOtech. Now when we need help, they are right here. When we bring them an issue, they always go the extra mile. I would highly recommend MXOtech to every law firm. They are knowledgeable and always put their customers first.


Behn & Wyetzner, Chartered


SERVICE AND KNOWLEDGE SECOND TO NONE

SERVICE AND KNOWLEDGE SECOND TO NONE

I only realized after MXOtech started handling all of our IT needs why our law firm suffered from so many IT issues. Now that the team at MXOtech is handling our IT needs our systems run flawlessly. There is never a moment where I cannot get my questions answered and even when a minor issue arises, the MXOtech team is only an email or phone call way. I highly recommend MXOtech to any law firm or any business for that matter. Their service and knowledge is second to none.


Wiczer and Sheldon


EXEMPLARY CUSTOMER SERVICE AND RESPONSE TIME

I want to take the opportunity to commend your frontline staff (I have dealt mostly with Elizabeth, Linto, Yuri and Enes), their customer service skills and response time have been exemplary.


Home Carpet One


MXOTECH ENSURES EQUIPMENT IS SAFE AND BUSINESS CAN RUN SMOOTHLY

MXOTECH ENSURES EQUIPMENT IS SAFE AND BUSINESS CAN RUN SMOOTHLY

We’re so glad that we worked with MXOtech to clean up our server room. The team consolidated our servers, power and network equipment that was haphazardly lying on a desk in the closet onto a neatly organized 7 foot rack. Now we have easy access to the equipment, and more importantly, the new set up increases airflow throughout the room to prevent overheating. Like any business, we don’t have time for a server crash. Thanks to your team, we can run our business smoothly without worrying about our server and computer equipment frying from the heat.


Arway/Long Grove Confections


OUR STAFF AND SERVICE MAKES PEOPLE HAPPY

OUR STAFF AND SERVICE MAKES PEOPLE HAPPY

Your services are the best! I am very happy with your staff and service!


Krause Construction


SUCCESSFUL CLOUD INTEGRATION OF MULTIPLE LOCATIONS RESULTS IN SEAMLESS SHARING AMONG EMPLOYEES

We are thankful that MXOtech suggested we consolidate and upgrade our old servers so that we no longer have to worry. MXO helped us transition to the cloud in order to integrate our multiple locations for seamless sharing among employees. We now have access to the best-of breed network and security solutions, similar to the ones used in large companies, but at a fraction of the price. I feel great knowing we are on good hands with a team that has our best interests at heart.


Carroll Seating Company


A GREAT PARTNER

A GREAT PARTNER

We love MXOtech! Once we switched we quickly realized MXOtech has excellent customer service, proactive system management and a quick response time to meet our business needs. They were able to put together a Cloud Solution that was very economical and that was easy to transition to.


Biofoam


SURPASSING OUR EXPECTATIONS

We just made the switch to IT provider, MXOtech, and we could not be more thrilled with the decision so far. Joanna Sobran and her team are truly surpassing our expectations every day.


Henson Consulting