Healthcare insurers must collect Healthcare Effectiveness Data and Information Set (HEDIS) measure data from provider organizations in order to maintain compliance with government and NCQA standards. HEDIS is a comprehensive set of standardized performance measures designed to provide information about how an insurance company performs so that buys can have a reliable point of comparison between insurance companies.
MXOtech was hired by HealthCare Services Corporation to build a custom Complex Case Management (CCM) solution for Blue Cross and Blue Shield of Illinois (BCBSIL). Complex Case Management is the coordination of care and services for those members experiencing a catastrophic event, many of which have multiple chronic conditions that have had an adverse event causing immediate medical attention. The CCM department works with contracted healthcare providers to track care information to ensure the best possible program of care. This requires information to be exchanged between provider and BCBSIL that originates in provider systems, such as electronic medical/health record systems.
Quality Training Systems’ ™ (QTS™) flagship product, Quality Training Database™ (or QTD™, for short), started as an Access database over 10 years ago. Over the next decade, QTD would grow to become one of the largest and most robust software of choice for electricity generation & distribution companies to maintain all the data required to comply with regulatory training standards. This includes employee records, tasks & job responsibilities, procedures, processes, safety hazards, tools, certifications, and far more.
All-Tech Decorating (ATD) is a union painting contractor located in Romeoville, Illinois. They specialize in commercial, industrial, residential painting and specialty coating applications. ATD came to MXOtech in need of a platform to centrally manage their jobs from start to finish, including the bidding process, budget creation, work orders, purchase orders, overtime authorization, daily safety training and safety reports, and union notification.
How can companies operating in a highly dynamic and competitive industry get ahead? By having a rock-solid Enterprise Resource Planning tool from MXOtech. This case study looks at how we worked a distribution company to help them stay competitive by implementing a tailored Enterprise Resource Plan.
A large professional services company needed a solution for their clients to order online that would integrate with their other existing systems. MXOtech was able to conduct a Business Process Improvement assessment and identify how best to streamline their current workflows and use them to build a custom platform.
Business Process Improvement Assessment at All-Tech Decorating: analysis of technology and process efficiencies
All-tech Decorating is a commercial painting and flooring company whose success depends on how many accurate bids they can produce. MXOtech crafted a custom solution to improve and streamline communications between the field and their purchasing department, resulting in saved staff time and resources.
MXOtech was hired by one of the nation’s largest health insurance companies to provide a solution for improving the way patient information is stored and communicated to the independent practices with whom they work. The platform they were using was a version from 2010, which meant it wasn’t built to handle thousands of libraries with thousands of records. As a result, the system performance was slow.
Each month, clinical staff at medical groups managed by MSO Great Lakes had to enter thousands of pieces of data into a Complex Case Management (CCM) web portal for a major health insurer in the state of Illinois. These staff members would manually copy data from their EMR system into the portal.
The Women’s Business and Development Center (WBDC) is the oldest, largest, most comprehensive, and successful women’s business assistance center in the United States.
Sometimes health plan members or medical group patients have multiple conditions and/or co-morbidities that require frequent monitoring, complex care, and frequent services from multiple practitioners in a number of settings.
Providing a robust and dependable network environment for a Chicago-based independent physician association
A Chicago-based Independent Physicians Association requested an upgrade to their current environment. The need was to provide a more robust cloud-based model providing high resource uptime, along with access to a centralized office repository allowing for “anywhere” access to vital office information, especially via iPad and iPhone devices. 24/7 monitoring and maintenance must also be a part of the strategy.
Utilization Management Tool = fast, intuitive system for managing audits with extreme accountability and traceability
MXOtech designed and developed a web-based application that is capable of keeping track of every component involved in UM auditing process.
A Chicago-area dental practice servicing 800 patients hired MXOtech to upgrade from a peer-to-peer network to a fully functional and more efficient office network utilizing Microsoft’s domainActive Directory network model.
Arway Confections, based in Chicago, needed a new email solution that is reliable, secure and scalable. That’s why they turned to MXOTech, their trusted IT partner. This case study goes over how we worked with Arway to find the sweetest email solution.
Small Business Portals Case Study: Building a Collaboration Portal with KnowledgeBase for a Consulting Company
When it comes to consulting, you need a centralized solution that enables everyone to generate and organize ideas and information in a collaborative manner. MXOTech, you trusted IT source, has implemented such a system at Meridian Compensation Partners. Read this case to learn how we did it.
Cowlitz Public Utility District (PUD) is a public power company that services Cowlitz County in Washington. Cowlitz PUD services various industries as well as over 48,000 residents and currently has the second highest power load in the state of Washington.