Security and Networking Needs
Industrial Magnetics Inc hired MXOtech to co-manage its IT services alongside their in-house IT and leadership team. During the pre-onboarding process, MXO took inventory of all software and hardware and assessed current cybersecurity to identify any vulnerabilities they had in place.
Cloud Migration
Sassetti LLC is a full-service Certified Public Accounting (CPA) firm with a ninety-year tradition of quality professional services. The company sought MXOtech's expertise as they suspected their aged, on-premises IT hardware infrastructure needed replacing sooner than later. This was no small feat as the client had several industry-specific applications and a now remote workforce due to COVID.
New Client Onboarding
The Terra Foundation for American Art is a privately operated nonprofit organization dedicated to supporting American art exhibitions, projects, academic research, and publications worldwide. Its goal is to promote a greater understanding and appreciation of the cultural and artistic heritage of the United States through the acquisition, study, and display of works of American art.
Greater Chicago Food Depository Pantry Audit Mobile Application
The Greater Chicago Food Depository is Cook County’s local food bank. They provide food for hungry people by partnering with over 700 different agencies and programs including food pantries, soup kitchens and shelters.
HEDIS Supplemental Data Clearinghouse
Healthcare insurers must collect Healthcare Effectiveness Data and Information Set (HEDIS) measure data from provider organizations in order to maintain compliance with government and NCQA standards. HEDIS is a comprehensive set of standardized performance measures designed to provide information about how an insurance company performs so that buys can have a reliable point of comparison between insurance companies.
Rebuilding a training database into a Quality Training Database™
Quality Training Systems’ ™ (QTS™) flagship product, Quality Training Database™ (or QTD™, for short), started as an Access database over 10 years ago. Over the next decade, QTD would grow to become one of the largest and most robust software of choice for electricity generation & distribution companies to maintain all the data required to comply with regulatory training standards. This includes employee records, tasks & job responsibilities, procedures, processes, safety hazards, tools, certifications, and far more.
All-Tech Decorating Job Information Center
All-Tech Decorating (ATD) is a union painting contractor located in Romeoville, Illinois. They specialize in commercial, industrial, residential painting and specialty coating applications. ATD came to MXOtech in need of a platform to centrally manage their jobs from start to finish, including the bidding process, budget creation, work orders, purchase orders, overtime authorization, daily safety training and safety reports, and union notification.
ERP product selection and implementation for a growing enterprise
How can companies operating in a highly dynamic and competitive industry get ahead? By having a rock-solid Enterprise Resource Planning tool from MXOtech. This case study looks at how we worked a distribution company to help them stay competitive by implementing a tailored Enterprise Resource Plan.
Eliminating paper testing and bubble cards to create an online
platform with workflow intelligence
A large professional services company needed a solution for their clients to order online that would integrate with their other existing systems. MXOtech was able to conduct a Business Process Improvement assessment and identify how best to streamline their current workflows and use them to build a custom platform.
Business Process Improvement Assessment at All-Tech Decorating: analysis of technology and process efficiencies
All-tech Decorating is a commercial painting and flooring company whose success depends on how many accurate bids they can produce. MXOtech crafted a custom solution to improve and streamline communications between the field and their purchasing department, resulting in saved staff time and resources.
Improving efficiency for a Health Care Insurer through creation of a custom Web Portal
MXOtech was hired by one of the nation’s largest health insurance companies to provide a solution for improving the way patient information is stored and communicated to the independent practices with whom they work. The platform they were using was a version from 2010, which meant it wasn’t built to handle thousands of libraries with thousands of records. As a result, the system performance was slow.
Healthcare systems integration: integrating electronic medical records with payer portal solutions
Each month, clinical staff at medical groups managed by MSO Great Lakes had to enter thousands of pieces of data into a Complex Case Management (CCM) web portal for a major health insurer in the state of Illinois. These staff members would manually copy data from their EMR system into the portal.
Providing peace-of-mind to a non-profit by increasing security and improving efficiencies
The Women’s Business and Development Center (WBDC) is the oldest, largest, most comprehensive, and successful women’s business assistance center in the United States.
Managing patients with complex conditions to prevent hospital readmissions
Sometimes health plan members or medical group patients have multiple conditions and/or co-morbidities that require frequent monitoring, complex care, and frequent services from multiple practitioners in a number of settings.
Providing a robust and dependable network environment for a Chicago-based independent physician association
A Chicago-based Independent Physicians Association requested an upgrade to their current environment. The need was to provide a more robust cloud-based model providing high resource uptime, along with access to a centralized office repository allowing for “anywhere” access to vital office information, especially via iPad and iPhone devices. 24/7 monitoring and maintenance must also be a part of the strategy.
Utilization Management Tool = fast, intuitive system for managing audits with extreme accountability and traceability
MXOtech designed and developed a web-based application that is capable of keeping track of every component involved in UM auditing process.
Modernizing a dental practice network model for greater efficiency and patient service
A Chicago-area dental practice servicing 800 patients hired MXOtech to upgrade from a peer-to-peer network to a fully functional and more efficient office network utilizing Microsoft’s domainActive Directory network model.
Centralizing Data to Quantify Social Impact
Mercy Home for Boys & Girls has helped more than 30,000 neglected, abused, and homeless children over its 125-year history.
Hosting solution case study: Migrating a candy company’s email services to the cloud with Office365
Arway Confections, based in Chicago, needed a new email solution that is reliable, secure and scalable. That’s why they turned to MXOTech, their trusted IT partner. This case study goes over how we worked with Arway to find the sweetest email solution.
Small Business Portals Case Study: Building a Collaboration Portal with KnowledgeBase for a Consulting Company
When it comes to consulting, you need a centralized solution that enables everyone to generate and organize ideas and information in a collaborative manner. MXOTech, you trusted IT source, has implemented such a system at Meridian Compensation Partners. Read this case to learn how we did it.
Integrating Exceleron Prepay with payment kiosks
Cowlitz Public Utility District (PUD) is a public power company that services Cowlitz County in Washington. Cowlitz PUD services various industries as well as over 48,000 residents and currently has the second highest power load in the state of Washington.