Case Studies

We've had hundreds of successful projects since 2005.
Here are some of them.

ERP product selection and implementation for a growing enterprise

How can companies operating in a highly dynamic and competitive industry get ahead? By having a rock-solid Enterprise Resource Planning tool from MXOtech. This case study looks at how we worked a distribution company to help them stay competitive by implementing a tailored Enterprise Resource Plan.

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Eliminating paper testing and bubble cards to create an online
platform with workflow intelligence

A large professional services company needed a solution for their clients to order online that would integrate with their other existing systems. MXOtech was able to conduct a Business Process Improvement assessment and identify how best to streamline their current workflows and use them to build a custom platform.

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Business Process Improvement Assessment at All-Tech Decorating: analysis of technology and process efficiencies

All-tech Decorating is a commercial painting and flooring company whose success depends on how many accurate bids they can produce. MXOtech crafted a custom solution to improve and streamline communications between the field and their purchasing department, resulting in saved staff time and resources.

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Improving efficiency for a Health Care Insurer through creation of a custom Web Portal

MXOtech was hired by one of the nation’s largest health insurance companies to provide a solution for improving the way patient information is stored and communicated to the independent practices with whom they work. The platform they were using was a version from 2010, which meant it wasn’t built to handle thousands of libraries with thousands of records. As a result, the system performance was slow.

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Healthcare systems integration: integrating electronic medical records with payer portal solutions

Each month, clinical staff at medical groups managed by MSO Great Lakes had to enter thousands of pieces of data into a Complex Case Management (CCM) web portal for a major health insurer in the state of Illinois. These staff members would manually copy data from their EMR system into the portal.

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Providing peace-of-mind to a non-profit by increasing security and improving efficiencies

The Women’s Business and Development Center (WBDC) is the oldest, largest, most comprehensive, and successful women’s business assistance center in the United States.

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Managing patients with complex conditions to prevent hospital readmissions

Sometimes health plan members or medical group patients have multiple conditions and/or co-morbidities that require frequent monitoring, complex care, and frequent services from multiple practitioners in a number of settings.

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Providing a robust and dependable network environment for a Chicago-based independent physician association

A Chicago-based Independent Physicians Association requested an upgrade to their current environment. The need was to provide a more robust cloud-based model providing high resource uptime, along with access to a centralized office repository allowing for “anywhere” access to vital office information, especially via iPad and iPhone devices. 24/7 monitoring and maintenance must also be a part of the strategy.

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Utilization Management Tool = fast, intuitive system for managing audits with extreme accountability and traceability

MXOtech designed and developed a web-based application that is capable of keeping track of every component involved in UM auditing process.

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Modernizing a dental practice network model for greater efficiency and patient service

A Chicago-area dental practice servicing 800 patients hired MXOtech to upgrade from a peer-to-peer network to a fully functional and more efficient office network utilizing Microsoft’s domainActive Directory network model.

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Hosting solution case study: Migrating a candy company’s email services to the cloud with Office365

Arway Confections, based in Chicago, needed a new email solution that is reliable, secure and scalable. That’s why they turned to MXOTech, their trusted IT partner. This case study goes over how we worked with Arway to find the sweetest email solution.

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Integrating Exceleron Prepay with payment kiosks

Cowlitz Public Utility District (PUD) is a public power company that services Cowlitz County in Washington. Cowlitz PUD services various industries as well as over 48,000 residents and currently has the second highest power load in the state of Washington.

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