CFO Steve Feldman, CTO Sean Blair, CEO and Founder Joanna Mirov, and Director of Support William Orellana inside MXOtech’s Chicago office where our experienced technicians support clients 24/7
The Channel Company enables breakthrough IT channel performance through dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, they connect and empower technology suppliers, solution providers and end users with the goal of overcoming the ever-evolving challenges in the technology marketplace.
CRN®, a brand of The Channel Company, produces an annual ranking of North American technology solution providers with cutting-edge approaches to delivering managed services, called the MSP 500 list. This list recognizes MSPs whose offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on technology investments.
In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.
The list is divided into three categories: the MSP Pioneer 250, the MSP Elite 150, and the Managed Security 100. MXOtech was included in the Pioneer 250 list, an acknowledgment of their innovative managed services business model and their creative approach to serving the SMB market.
A Unique Approach
MXOtech’s state-of-the-art technology solutions, paired with our top-notch customer service, led us to be included in the MSP 500 list for 2018.
Not only have we grown our revenue, staff and client base since our launch in 2005, but we have expanded our suite of services to much more than just 24/7 technology support. Our comprehensive scope of offerings now includes custom solutions for high-level business efficiency concerns, developing a new web application, and providing strategic consulting to improve business processes.
“At MXOtech, our passion is going beyond IT to serve the people who rely on it. We focus on being a true technology partner. That means helping you achieve your business goals, starting with the initial in-depth evaluation of your current setup and needs, all the way through to creating unique solutions address issues and increase ROI. I’m incredibly proud that we have been recognized for this strategy, and our dedication to excellent customer service.” said Joanna Mirov, CEO and Founder of MXOtech.
“Managed service providers have become integral to the success of businesses everywhere, both large and small,” said Bob Skelley, CEO of The Channel Company. “Capable MSPs enable companies to take their cloud computing to the next level, streamline spending, effectively allocate limited resources and navigate the vast field of available technologies. The companies on CRN’s 2018 MSP 500 list stand out for their innovative services, excellence in adapting to customers’ changing needs and ability to help businesses get the most out of their IT investments.”
View the complete MSP 500 list in the February 2018 issue of CRN or at www.CRN.com/msp500.
About Joanna Mirov
Joanna is the visionary and driving force behind MXOtech. She focuses on the overall mission, solution development, marketing, and strategy. Her talent for taking ideas and turning them into applicable solutions that fuel a client’s growth quickly set her apart from the competition. Joanna knows how important the MXOtech team is for the success of a business. Every day she drives home the set of core values her leadership team exercises while growing their teams, allowing MXO to offer the best solutions and services to their clients.
Joanna is driven to deliver a high-touch customer experience through innovation and customer service. She is passionate about helping her clients grow their businesses. Whether it’s providing education, improving company efficiencies, or crafting unique technology solutions, she embraces all aspects of her work and truly cares about her clients’ success. She especially enjoys working with other women entrepreneurs and helping them to succeed.
At MXOtech, we all come to work every day because we want to help our clients use technology to grow their business. And we want to do a phenomenal job at it. To be honest, we’re not really satisfied until our clients are bragging about our work. This attitude has served us well over the years. That’s why we’ve been able to maintain a 98% client retention rate. Not only do we love retaining clients long-term, but we feel it’s important to retain employees who build relationships with our clients and understand their personalities and businesses.
No matter who we’re talking to, our messages and interactions are built around these four core values – clarity, inspiration, trust, and accountability. These values embody how and why we do what we do. We understand that technology can be complicated. That’s why we have engineers and developers who explain everything in simple terms – no geek speak here. Whether you are well-versed in IT or a complete novice, we want you to be empowered, not overwhelmed by technology.
How do you select IT partners at your firm? Check out these 5 Red Flags that will help you recognize if your IT vendor is taking advantage of you, written by MXO’s CEO Joanna Mirov. If you’re unhappy with your current IT provider, contact MXOtech today at 312-554-5699 or email@example.com to explore new ideas and strategies.