Case Studies

We've had hundreds of successful projects since 2005.
Here are some of them.

Healthcare Systems Integration: Integrating Electronic Medical Records with Payer Portal Solutions

Each month, clinical staff at medical groups managed by MSO Great Lakes had to enter thousands of pieces of data into a Complex Case Management (CCM) web portal for a major health insurer in the state of Illinois. These staff members would manually copy data from their EMR system into the portal.

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Managing Patients with Complex Conditions to Prevent Hospital Readmissions

Sometimes health plan members or medical group patients have multiple conditions and/or co-morbidities that require frequent monitoring, complex care, and frequent services from multiple practitioners in a number of settings.

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Providing a Robust and Dependable Network Environment for a Chicago-based Independent Physician Association

A Chicago-based Independent Physicians Association requested an upgrade to their current environment. The need was to provide a more robust cloud-based model providing high resource uptime, along with access to a centralized office repository allowing for “anywhere” access to vital office information, especially via iPad and iPhone devices. 24/7 monitoring and maintenance must also be a part of the strategy.

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Business Process Improvement Assessment at All-Tech Decorating: Analysis of Technology and Process Efficiencies

All-Tech Decorating is based in Romeoville, Illinois and has been providing excellent commercial painting, specialty coating, and floor coating services for over 30 years.

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Utilization Management Tool = Fast, Intuitive System For Managing Audits with Extreme Accountability and Traceability

MXOtech designed and developed a web - based application that is capable of keeping track of every component involved in UM auditing process.

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Centralizing Data to Quantify Social Impact

Mercy Home for Boys & Girls has helped more than 30,000 neglected, abused, and homeless children over its 125-year history.

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Providing Peace-Of-Mind To A Non-Profit by Increasing Security and Improving Efficiencies

The Women’s Business and Development Center (WBDC) is the oldest, largest, most comprehensive, and successful women’s business assistance center in the United States.

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Hosting solution case study: Migrating A Candy Company’s Email Services to the Cloud with Office365

Arway Confections, based in Chicago, needed a new email solution that is reliable, secure and scalable. That’s why they turned to MXOTech, their trusted IT partner. This case study goes over how we worked with Arway to find the sweetest email solution.

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Small Business Portals Case Study: Building a Collaboration Portal with KnowledgeBase for a Consulting Company

When it comes to consulting, you need a centralized solution that enables everyone to generate and organize ideas and information in a collaborative manner. MXOTech, you trusted IT source, has implemented such a system at Meridian Compensation Partners. Read this case to learn how we did it.

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ERP Product Selection and Implementation for a Growing Florida-based Enterprise.

How can companies operating in a highly dynamic and competitive industry get ahead? By having a rock-solid Enterprise Resource Planning tools from MXOTech. This case study looks at how we worked with HESCO – a distribution company – to help them stay competitive by implementing a tailored Enterprise Resource Plan.

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Modernizing a Dental Practice Network Model for Greater Efficiency and Patient Service

A Chicago-area dental practice servicing 800 patients hired MXOtech to upgrade from a peer-to-peer network to a fully functional and more efficient office network utilizing Microsoft’s domainActive Directory network model.

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Providing a Framework for Team Collaboration for a Community Children’s Organization

Mercy Home for Boys and Girls is a community organization committed to helping young women and men who have suffered abuse, poverty and neglect. Mercy Home provides safe homes as well as therapeutic, academic and vocational support to help these children grow into adults who can go on to pursue higher education, secure good jobs, and raise loving families of their own.

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Stabilizing a Construction Company’s Network and Improving Efficiency

Krause Construction is a company based out of Blue Island that specializes in commercial and medical construction services. Krause hired MXOtech to perform a network audit and make any recommendations to stabilize the environment. The existing environment wasn’t stable causing down time and inefficiencies’.

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Integrating Exceleron Prepay with Payment Kiosks

Cowlitz Public Utility District (PUD) is a public power company that services Cowlitz County in Washington. Cowlitz PUD services various industries as well as over 48,000 residents and currently has the second highest power load in the state of Washington.

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Reporting, Data Analysis, and Billing Made Easy

A busy medical practice was struggling with inadequate reporting and data analysis capabilities of an outdated billing system. The billing system upgrade was in the planning stages but would require a much longer timeframe and extensive implementation to ensure EMR integration. The acute need for better reporting became even more obvious when a third location of the medical practice was opened in the suburbs of Chicago. Challenges in managing the information flow and performance data of all locations pressed the practice to look for real-time reporting solutions with a fast development cycle and a low investment cost to fill the void.

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Building a Member Claim Records Retrieval Application for Health Care Insurer’s Customer Service Center

A large Chicago area health insurer needed an application for its customer service center staff to be able to retrieve member claim records for review during service calls. Claims needed to be retrieved within a few seconds, and using a number of different configurations of search parameters. Also, records of fellow employees had to be flagged off-limits to all but supervisory staff.

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Creating an Integrated Solution to Collect and Process Patient Data for a Large Insurer’s Medical Group

MXOtech provided an integrated solution within Microsoft SharePoint to more easily and efficiently collect and manage patient data from a large insurance company’s medical groups.

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